Effective Date: 07/07/2026

Welcome to Encruza. By accessing or using this website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

About Us

Encruza is an online store based in New Zealand, offering products that honour Afro-Brazilian spiritual traditions through authenticity, cultural respect, and carefully selected craftsmanship.

Products

We make every effort to ensure that product descriptions, images, and prices are accurate.

Many of our products are handcrafted or made from natural materials. As a result, slight variations in colour, size, texture, or finish may occur. These variations are part of the unique character of each item and are not considered defects.

Pricing

All prices are displayed in New Zealand Dollars (NZD) unless otherwise stated.

Prices and product availability may change without notice.

Orders

Once your order has been placed, you will receive an order confirmation by email.

We reserve the right to refuse or cancel an order in the event of pricing errors, stock availability issues, suspected fraud, or any other reasonable circumstances. If payment has already been processed, a full refund will be issued.

Payment

We accept major credit and debit cards, as well as Afterpay for eligible purchases.

Payment must be received in full before orders are processed and dispatched.

Shipping

Shipping information, delivery estimates, and return policies are available in our Shipping & Returns Policy.

Delivery timeframes are estimates only and may vary due to circumstances beyond our control.

Spiritual Preparation Services

Selected products may be offered with optional spiritual preparation or consecration for an additional fee.

These services are performed upon request and, due to their personalised nature, cannot be cancelled, exchanged, or refunded once completed.

Our products and services are offered with respect for Afro-Brazilian traditions. They are not intended to replace the guidance of your Mãe de Santo, Pai de Santo, or spiritual community.

Intellectual Property

All content on this website—including text, photographs, logos, graphics, branding, and design—is the property of Encruza unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by New Zealand law, Encruza shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our products.

Nothing in these Terms & Conditions limits your rights under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other applicable New Zealand legislation.

Privacy

Your personal information is collected and handled in accordance with our Privacy Policy.

Governing Law

These Terms & Conditions are governed by the laws of New Zealand.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the New Zealand courts.

Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will become effective immediately upon publication on this website.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Encruza

Email: [your email]

Instagram: @encruza.store